About Quality Network Solutions

New York's IT partner for businesses that mean business.

Founded in 2010, we've spent over a decade helping Northeast companies eliminate IT headaches, protect their data, and grow with confidence.

200+Businesses Served
15+Years in Business
99.9%Uptime SLA
6+Certifications

Built for businesses like yours

Quality Network Solutions was founded in New York City with a simple belief: small and mid-sized businesses deserve the same level of IT support as the Fortune 500 — without the enterprise price tag or the runaround.

Our founders came from large enterprise IT environments and saw firsthand how underserved local businesses were. Too many companies were patching together IT support from multiple vendors, dealing with slow response times, and paying unpredictable bills. We set out to fix that.

Today, we serve 200+ businesses across New York and the Northeast — from law firms and medical practices to logistics companies and financial advisors. Our flat-rate model, local expertise, and 24/7 monitoring have made us the trusted IT partner for businesses that can't afford downtime.

The Quality Network Solutions team collaborating in the office

What we stand for

Four principles that guide every decision we make — from how we answer the phone to how we design your network.

Accountability

We own every issue until it's resolved. No finger-pointing, no runaround — just results.

Transparency

Flat-rate pricing, plain-English communication, and no surprise invoices. Ever.

Proactive Care

We catch problems before they become outages. Our monitoring never sleeps.

Local Expertise

We know New York's business landscape, compliance requirements, and infrastructure challenges.

The people behind your IT

Our team of certified engineers and support specialists are based in New York — not a call center overseas.

Michael Torres, Founder & CEO at Quality Network Solutions

Michael Torres

Founder & CEO

15+ years in enterprise IT. Former infrastructure lead at a Fortune 500 firm. Built QNS to give SMBs the IT support they deserve.

Sarah Chen, Director of Technology at Quality Network Solutions

Sarah Chen

Director of Technology

Cloud architect and Microsoft Certified Expert. Leads our cloud migration and infrastructure teams with a focus on reliability.

James Okafor, Head of Cybersecurity at Quality Network Solutions

James Okafor

Head of Cybersecurity

CISSP-certified security specialist with a background in financial sector compliance. Keeps our clients protected around the clock.

Certified. Trusted. Proven.

Our team holds industry-leading certifications so you know your IT is in expert hands.

Microsoft Certified Partner

Authorized Microsoft partner for cloud, productivity, and infrastructure solutions.

CompTIA Security+

Industry-standard cybersecurity certification held by our entire security team.

CISSP

Certified Information Systems Security Professional — the gold standard in cybersecurity.

VMware Certified

Virtualization expertise for on-premise and hybrid cloud environments.

Cisco Certified

Network design and management certified by the world's leading networking company.

AWS Certified

Amazon Web Services cloud architecture and deployment expertise.

Ready to work with a team that actually picks up the phone?

Get a free 30-minute consultation with our team. No pressure, no commitment.

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